Silk Water Print Hijab Shawl – Luxurious Soft Drape

We want you to be happy with your purchase — and we’ll do our best to make that happen. Here’s the no-fluff version of how we handle returns, refunds, and exchanges.

Returns

• You have 14 days from the date of delivery to request a return.

• Items must be unused, in original packaging, and in resellable condition.

• Custom or personalized items (including engraved or sublimation products) are non-returnable unless we made an error.

Refunds

• Refunds are issued to your original payment method once we receive and inspect the item.

• Please allow 5–7 business days for the refund to show up after processing.

• Shipping fees are non-refundable unless the return is due to our mistake.

Exchanges

• Need a different size or style? Email us at NGLGiftsandEngraving@gmail.com within 14 days.

• Exchanges are processed once we receive the original item.

• Orders ship within 3–5 business days (custom items may take longer).

• Flat-rate shipping: $8.95 for orders under $100.

• Free shipping: Orders $100+ ship free.

• We ship via USPS or UPS depending on size and weight.

• Tracking info will be emailed once your order ships.

Notes:

• We currently ship within the U.S. only.

• Rescue merch sales directly support our animals — so every purchase saves a life.