Question 1

🐾 What is NGL Gifts & Engraving?

Accepted Answer

We’re a small business in Tuscaloosa, Alabama, creating custom laser-engraved and sublimated gifts. Every product you buy helps fund No Greater Love Rescue,(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/edit/847ca3f0-5b64-474e-b5f3-411365f893b6#) where 100% of profits go toward saving dogs in need.

Question 2

📦 Do you ship nationwide?

Accepted Answer

Yes! We currently ship across the U.S. Most orders are processed within 3–5 business days. Shipping costs are automatically calculated at checkout. For details, visit our Shipping & Returns Policy.(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/edit/2381adb0-f976-45e6-8c1d-9e63f8448adc#)

Question 3

🛍️ Where can I see all your products?

Accepted Answer

You can explore our full catalog here:
 • Shop All Collections(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create#)
 • Drinkware Collection(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create#)
 • Candle Collection(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create#)
 • Kids’ Sippy Cups(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create#)
 • Wedding Gifts(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create#)
 • Pet Lovers Collection(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create#)

Question 4

💌 Can I order a custom design?

Accepted Answer

Absolutely. We specialize in personalization. You can email your request to info@yourdomain.com ()or message us through our Contact Page.(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/edit/ed199f9a-1b64-42c1-bf6d-55677d0d8312#)

Question 5

🕯️ Do your candles really support rescue dogs?

Accepted Answer

Yes! Each purchase—whether it’s a snarky candle from the Gumbo Collection (https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create#)or a personalized tumbler—directly funds food, vet care, and transport for rescue dogs through No Greater Love Rescue.(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create#)

Question 6

💳 What payment methods do you accept?

Accepted Answer

We accept all major credit cards, PayPal, and Affirm. Payments are securely processed through our online checkout system.

Question 7

💭 Where can I follow you?

Accepted Answer

We’d love to stay connected!
 • Facebook(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create/6c6a9707-a64e-46ec-ab90-92f48bf3359a#)
 • Instagram(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create/6c6a9707-a64e-46ec-ab90-92f48bf3359a#)
 • TikTok(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create/6c6a9707-a64e-46ec-ab90-92f48bf3359a#)
 • YouTube(https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create/6c6a9707-a64e-46ec-ab90-92f48bf3359a#)

Question 8

🐶 Still have questions?

Accepted Answer

Reach out anytime through our Contact Page (https://manage.wix.com/dashboard/c0ad0a30-a9c9-4f15-bdba-e943b6e8eb80/wix-faq/create/6c6a9707-a64e-46ec-ab90-92f48bf3359a#)or email info@yourdomain.com.() We’ll get back to you as fast as Gumbo runs to the treat jar (which is pretty fast).

FAQ