Pink wrap, shady duck, questionable decisions. For the friend who’s seen things. 20-oz stainless with lid & straw.
👉 Listing Note: Images show the full 360° design. This listing is for one 20oz tumbler.
He Knew Too Much — Duck with Knife Tumbler (20oz)
20oz stainless steel, double-wall insulated
Slide lid + straw included
👉 Listing Note: Images show the full 360° design. This listing is for one 20oz tumbler.
Return & Refund Policy
Overview
We want you to be happy with your purchase — and we’ll do our best to make that happen. Here’s the no-fluff version of how we handle returns, refunds, and exchanges.
Returns
You have 14 days from the date of delivery to request a return.
Items must be unused, in original packaging, and in resellable condition.
Custom or personalized items (including engraved or sublimation products) are non-returnable unless we made an error.
Refunds
Refunds are issued to your original payment method once we receive and inspect the item.
Please allow 5–7 business days for the refund to show up after processing.
Shipping fees are non-refundable unless the return is due to our mistake.
Exchanges
Need a different size or style? Email us at NGLGiftsandEngraving@gmail.com within 14 days.
Exchanges are processed once we receive the original item.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 3 days of delivery with photos, and we’ll make it right — replacement, refund, or store credit.
Non-Returnable Items
Personalized or custom products
Clearance or final sale items
Gift cards
How to Start a Return
Email NGLGiftsandEngraving@gmail.com with your order number, photos (if applicable), and reason for return.
We’ll reply within 2 business days with instructions.
Ship your item back — you’re responsible for return shipping unless it was our error.
Questions?
Email us anytime at NGLGiftsandEngraving@gmail.com. We’re here to help (and yes, humans actually read the emails).
Shipping Policy
Orders ship within 3–5 business days (custom items may take longer).
Flat-rate shipping: $8.95 for orders under $100.
Free shipping: Orders $100+ ship free.
We ship via USPS or UPS depending on size and weight.
Tracking info will be emailed once your order ships.
Notes:
We currently ship within the U.S. only.
Rescue merch sales directly support our animals — so every purchase saves a life.
){kind=link}